1.What if I get a "virus alert" when I enter the Pioneer site or one of its pages?
Recently, some of our web hosting servers were infected with the "backdoor coreflood" virus,
which touched almost everyone but was eradicated rather quickly. Some users were still getting
a virus alert because they were viewing a "cached copy" of the web site. When this happens, we
advise you to clear your computer memory's cache.
     A. Go to your browser (usually Internet Explorer), click on the "Tools" menu, then "Internet options",
         then click the "Delete files" button under Temporary internet files. Close Internet Explorer, then
         reopen and go back to the web site.
     B. If a virus alert still occurs, then restart your computer and reconnect to the internet. In some cases
         the servers or yourcable modem may cache the web site. Sometimes you can clear this situation
         by physically disconnecting  the power connection to your modem, then reconnecting the power
         and rebooting your PC.
     C. If you are still getting this error, try to access the web site via the IP address. Simply type
         http://64.225.66.55 in the address box instead of the URL. This will bypass any caching on
         the server.
2. When do I need to "refresh" a web page and how do I do it?
It's always a good idea to "Refresh " your browser when visiting any site that you may frequent.
This insures that you are viewing the most recent documents and updates - information that you
may miss otherwise! The simplest way to refresh your page is to go to the toolbar in your browser,
click on "View", then "Refresh". It will reload the page with the most current files.  
3. Do I need to refresh every page on every website I visit?
No...thank goodness!  A very easy way to remedy this situation more or less permanently, is
with the settings on your browser (Internet Explorer). This way your browser will refresh itself
every time you visit a web page! To do this, go to "Tools" on the IE toolbar, select "Internet Options" and "Settings" in the "Temporary Internet Files field. In the Settings dialog box select "Every visit
to the page". You can view this process by clicking here...
 
 
 
 
 


If you have questions concerning these, or any other issues, please e-mail us at;
estore@bellsouthpioneers.com.